Program Assistant-Indian Child Welfare - Full Time / Regular - 11/25/2020
- - ACFS
- Kincheloe, MI, USA
- Full Time
The Indian Child Welfare Program Assistant under the direction of the Child Placement Program Director is responsible for program support within the Indian Child Welfare Act (ICWA) Monitoring program. The Indian Child Welfare Program Assistant is the first point of contact for ICWA inquiries and processes all verbal and written ICWA notices to ensure that appropriate action and response is completed and documented. The Indian Child Welfare Program Assistant provides support to program staff to ensure program and file compliance. The ICWA Program Assistant serves as a source of support and information for internal and external customers and triages information to ensure appropriate action and follow up occurs.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
Conducts routine research and factual investigations of limited scope
- Monitor ICWA-MIFPA mailbox
- Process all verbal and written ICWA Inquires and notices
- Coordinate with Sault Tribe Enrollment to verify enrollment status, request and obtain Legal Affidavits, and assist with enrollment processes
- Develop Sault Tribe Child Welfare Committee (STCWC) Agenda, compile all case information and supporting documentation for scheduled case presentations, attends monthly meeting and takes minutes, type and print motion sheets, obtain STCWC signatures
- Assist ACFS ICWA Attorney to draft legal interventions, process and file packets with the court and all parties, obtain and serve legal intervention orders
- Process court orders
- Create, maintain and audit ICWA program files
- Prepare various statistical reports
- Assist ICWA Monitoring program staff as needed
- Triage and route ICWA related calls
- Provides Sault Tribe cultural and ICWA program guidance to clients, agency, and court staff
ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
- The position is also responsible for performing duties which vary on a daily and hourly basis, based upon the needs of the program and the department.
- Attends meetings and trainings as required
- All other job related duties as assigned
Immediate peers, peers in other departments, immediate supervisor/manager, managers in other department's customers and outside vendors/service providers including client, agency, and court staff across the country.
Position requires light physical activities with carrying/lifting 20-30 pounds with frequent lifting/carrying of up to 10 pounds. Physical factors include constant use of near/midrange/far vision, depth perception, color/field of vision; frequent standing, walking, sitting, pushing/pulling, stooping, kneeling, reaching, manual handling, use of hearing; occasional crawling and use of smell. Working conditions include constant exposure to office equipment. Potential hazards include constant computer use and frequent consumer contact. Personal Protection Equipment required for performing functions of job provided by employer.
Education: High School diploma or GED required. Some college preferred.
Experience: 3 years office experience required. Minimum of 2 years' experience working within social services environment preferred. Experience working with Indian Child Welfare preferred.
Certification/License: Will be required to undergo and successfully pass a background check. Must maintain a good moral character standing. Will be required to complete and pass pre-employment drug testing.
Knowledge, Skills and Abilities: Working knowledge of Federal, State and Tribal Indian child welfare processes. Must have working knowledge and be able to use word processing and spreadsheet and database software. Must have excellent public relation/customer service skills and exhibit friendly and positive attitude and establishes and maintains effective communication with co-workers, supervisors, and guests. Must have excellent communication skills and be able to communicate clearly in person, in writing, and by telephone and e-mail. Must have excellent organizational and problem solving skills and be able to plan, prioritize, and manage work load to meet goals in a timely manner. Must be able to work under pressure and handle difficult situations. Must be able to respond to crisis situation and have sound judgment. Must be able to make independent decisions and take necessary action. Must be able to establish and maintain an effective working relationship with supervisory personnel, coworkers, external customers. Must have reliable transportation. Must maintain confidentiality. Native American preferred.
THIS POSITION HAS BEEN CLOSED! PLEASE CHOOSE ONE OF THE OPTIONS BELOW:
- Search Current Openings
Sign Up For Job Alerts