ARC Case Supervisor Open Until Filled
- - ACFS
- Sault Ste. Marie, MI, USA
- Dependent Upon Experience
- Full Time
The ARC Case Supervisor, under the direction of the Advocacy Resource Center Program Director, is responsible for supervision over a multidisciplinary caseload consisting of victim advocacy, multi-agency liaison, community support coordination, and non-therapeutic counseling in addition to providing supervision of the ARC Case Managers. The position is responsible for ensuring the client's needs are met and for ensuring the client's safety.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
- Supervises and provides in-home and in-office Crisis Counseling, assessment, case management, on-going non-therapeutic counseling, and coordination of multi-agency services.
- Supervises and provides resources, safety planning and advocacy to ensure the physical, mental, spiritual and emotional well being of victims of crime.
- Works on-call as a support for law enforcement personnel who need assistance with victims in crisis.
- Supervises and provides guidance and supervision to ARC Case Managers when preparing victims to testify in criminal cases, assists with legal paperwork and advocates for victims in court room settings, both verbally and in writing.
- Works within Tribal, State, and Federal court systems to assist clients in understanding complex legal proceedings, advise victims of their rights and keep informed of case developments.
- Supervises and provides emergency legal advocacy for victims in need of Personal Protection Orders through completion of required legal forms and proper documentation.
- Documents service provisions and meet specific deadlines.
- Communicates with community and individuals through outreach programs and community education.
- Supervises and presents informational materials on victim issues to individuals, agencies and professional staff including law enforcement, social services and health services.
- Supervises staff trainings, including training new hires.
- Supervises assignments and staffs cases with ARC Case Managers.
- Supervises the quality control of service advocacy delivery data and case files.
- Conducts policy and procedure development and implementation.
- Conducts needs assessments, participates in strategic planning, develops grant work plans, and ensures grant project implementation and evaluation.
- Utilizes assessment results to carry out and/or revise grant project goals and objectives, inform the planning process, identify desired outcomes and assess resources needed to achieve objectives.
- Oversees day to day implementation of grant projects and deliverables and regularly reports progress to the ARC Program Director.
- Assigned various report writing tasks ensuring accuracy and timely submissions.
ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
- Continues professional development and invests time in staying current on the profession.
- All other job related duties as assigned.
Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, customers, outside vendors/service providers, professional level employees, including law enforcement, court personnel, federal criminal justice systems.
Position light with frequent lifting/carrying up to 10 pounds. Physical factors include constant sitting, use of hearing, smell, near/midrange/far vision, depth perception, color/field of vision; frequent driving and typing; and occasional standing, walking, lifting/pushing/carrying/pulling, stooping and kneeling, reaching, manual handling and bending. Working conditions include occasional exposure to weather, extreme hot/cold, wet/humidity, and noise and air quality. Potential hazards include constant patient/client contact, computer use; frequent exposures to chemicals, insecticides/pesticides, infectious exposure; and occasional exposure to moving mechanical parts, needles/syringes and equipment. Position has exposure to high risk and volatile situations.
Education: Bachelor's Degree in Human Services or related fields of Sociology, Psychology, Criminal Justice, and Political Science or five years demonstrated ability in related work experience may be considered in lieu of degree.
Experience: Minimum of 5 years' experience working in the social service field or with advocacy resource programs required in addition to above stated degree requirements.
Certification/License: Will be required to undergo and successfully pass a background check. Must maintain a good moral character standing. Must have a valid driver license and be insurable by the Sault Tribe Insurance Department. Must comply with annual license review and insurability standards. Will be required to complete and pass pre-employment drug testing.
Knowledge, Skills and Abilities: Must maintain confidentiality. Must have advanced knowledge of dynamics of domestic violence, sexual assault, stalking and victimology. Must have advanced knowledge of Tribal, State, and Federal Codes, ordinances, and court procedures related to domestic violence, sexual assault, stalking and victimlogy. Must have advanced knowledge of crisis intervention techniques. Must have advanced knowledge of risk assessment strategies and techniques. Must have advanced knowledge of community resources providing assistance to families and individuals. Must have knowledge of basic principles of casework involving analysis of the physical, psychological, and social factors. Must have knowledge of human behavior and behavioral sciences; dynamics of interpersonal relationships and family dynamics. Must be able to establish and maintain an effective working relationship with supervisory personnel, coworkers, subordinates, the general public and State, Federal and Tribal agencies and staff. Must be able to work with minimal to no supervision. Must be able to work in high stress environment and handle difficult situations. Must be able to exercise independent discretion and judgment. Must be able to travel. Must have organizational skills and be able to plan, prioritize and manage work load to meet goals in a timely manner. Must have good project management skills; provide strong leadership, prioritize project tasks, meet project deadlines and effectively communicate with personnel, coworkers and the general public. Must have excellent communication skills and be able to communicate clearly in person, in writing, and by telephone and email. Position required being on-call. Must not have a substantiated abuse or neglect record as determined by a record check. Native American preferred.
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